Frequently Asked Questions
Everything you need to know about your Veeps experience.
How long does shipping typically take?
Domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Veeps is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current seasonal collection.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.